Privacy Policy
Effective Date: April 15, 2024
1. Introduction
Welcome to Illumeably Media, LLC. We are committed to protecting your privacy. This Privacy Policy applies to both our website at https://www.illumeably.com and our associated connected TV applications, including but not limited to Roku (collectively, the "Platforms"). This policy informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of our Platforms.
2. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our service to you.
Personal Data While using our Platforms, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Email address, First name and last name, Phone number, Address, State, Province, ZIP/Postal code, CityCookies and Usage Data
Usage Data We may also collect information on how the Platforms are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Platforms that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data We use cookies and similar tracking technologies to track the activity on our Platforms and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Platforms. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platforms.
3. Use of Data
Illumeably Media, LLC uses the collected data for various purposes:
To provide and maintain our serviceTo notify you about changes to our serviceTo allow you to participate in interactive features of our Platforms when you choose to do soTo provide customer supportTo gather analysis or valuable information so that we can improve our PlatformsTo monitor the usage of our PlatformsTo detect, prevent, and address technical issuesTo provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
4. Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Illumeably Media, LLC legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. Illumeably Media, LLC may process your Personal Data because:
We need to perform a contract with youYou have given us permission to do soThe processing is in our legitimate interests and it's not overridden by your rightsFor payment processing purposesTo comply with the law
5. Retention of Data
Illumeably Media, LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Illumeably Media, LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Platforms, or we are legally obligated to retain this data for longer periods.
6. Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside United States of America and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States of America and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Illumeably Media, LLC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
7. Disclosure of Data
We may disclose personal information that we collect, or you provide:
To our subsidiaries and affiliates.To contractors, service providers, and other third parties we use to support our business.To fulfill the purpose for which you provide it.For any other purpose disclosed by us when you provide the information.With your consent in any other cases.
8. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
9. Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights aimed at covering all possible data protection scenarios. Illumeably Media, LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
The right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.The right to object. You have the right to object to our processing of your Personal Data.The right of restriction. You have the right to request that we restrict the processing of your personal information.The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.The right to withdraw consent. You also have the right to withdraw your consent at any time where Illumeably Media, LLC relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
10. Children's Privacy
Our Platforms do not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
11. Links to Other Sites
Our Platforms may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Platforms, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: happy@illumeably.com
This Privacy Policy was last updated on April 15, 2024.